As a high-achieving professional, you probably have an innate desire to get things right the first time. The idea of putting an "imperfect" offer out into the world can feel deeply uncomfortable. After all, shouldn't you have a perfectly polished, thoroughly fleshed-out service to present to potential customers?
The reality is, that level of perfection just isn't feasible, at least not right away. The best approach is to develop a solid, 70% complete draft offer - and then get it in front of real customers to gather feedback and make refinements. Trying to create the "perfect" offer in isolation will only lead to endless tweaking and procrastination.
One of the most common challenges I hear from fractional executives and independent consultants is a lack of clarity around their core offer and ideal customer. They tell me things like "I'm not sure about my niche" or "I don't have crystal clarity on my target audience and their pain points."
This uncertainty is understandable, especially when you're just starting out or pivoting your business. But the reality is, it's also a major barrier holding you back from making meaningful progress.
When you don't have a clear, well-defined offer, it's hard to effectively market your services, reach the right customers, and ultimately grow your business. You end up stuck in an endless cycle of tweaking and overthinking instead of taking concrete action.
The good news is, there's a simple solution to gain the clarity you need. All it takes is dedicating just one focused hour to answering three key questions.
Who is Your Ideal Customer?
The first step is to identify the perfect company or organization you could help. Forget about pricing, scope of work, or any other logistical considerations for now. Instead, think about a scenario where, if you got in a room with that customer, you could provide so much value that it would significantly benefit their business.
Based on your professional experience, you likely have 5, 10, or even 20+ years of expertise where you've gained deep knowledge and skills. Draw on that experience to pinpoint the specific type of company or situation where you excel at adding value.
For example, let's say you have extensive experience in e-commerce and direct-to-consumer business models. You might identify a fast-growing DTC brand like Bombas socks as your ideal customer - a company that's hit a growth plateau and is struggling to understand which marketing channels and strategies are driving results (or not).
The key is to get very specific about the attributes of this ideal customer. What industry are they in? What's their current size and stage of growth? What challenges are they facing that you know how to solve?
What is Their Key Pain Point?
Next, dig deeper to pinpoint the primary pain point your ideal customer is experiencing. Don't focus on your solution yet - instead, hone in on the problem they're trying to solve.
Continuing the Bombas example, their key pain point might be stalled growth and an inability to effectively track and optimize their marketing efforts. They're frustrated because they don't have the right data and metrics in place to understand which lead sources and campaigns are working (and which aren't).
Really take the time to empathize with your customer's challenges and get granular with the details of their pain. The more specific you can be, the better.
What is Your Unique Value Proposition?
The final piece of the puzzle is defining your unique value proposition - what makes you the perfect partner to solve this customer's pain point?
In the Bombas scenario, maybe your superpower is implementing robust analytics and tracking systems so your clients can tie their marketing efforts back to new leads, conversions, and growth. You know how to put the right KPIs and data infrastructure in place so they have full visibility and can make informed data-driven decisions.
The key is to highlight how your specific skills, experience, and approach make you uniquely qualified to tackle this customer's challenges. Don't be afraid to get creative and position yourself as the perfect problem-solver.
Test, Refine, Repeat
Once you've answered these three questions, you're ready to put your offer out there and get real feedback from the market. This is the crucial next step that most people skip.
Rather than overthinking things in a vacuum, schedule calls with 30-40 potential customers in your target niche. Approach these as user interviews - be genuinely curious, ask questions, and listen closely to their responses.
You'll quickly start to uncover holes or gaps in your initial offer. Maybe the pain point you identified isn't as acute as you thought, or your unique value proposition doesn't quite resonate. Use this feedback to refine your offer and repeat the process.
The key is to avoid the perfectionist trap. Your first draft won't be flawless, and that's okay. Aim for something that's 70% there, then get it in front of real customers to iterate and improve.
In fact, you may even land your first client during this discovery phase. By being curious and asking the right questions, you'll naturally position yourself as a trusted advisor - and the customer might realize they need to hire you right away to solve their pressing challenges.
Customizing Your Offer
One final note: even after you've nailed down your core offer, you'll likely need to customize it for each individual customer.
Unlike a more standardized service like Salesforce implementation, the value you provide as a fractional executive or independent consultant is often highly tailored to each client's unique needs.
So while you should have a solid foundation based on your 1-hour brainstorming session, be prepared to further refine and adapt your offer after those initial customer conversations. The more you understand their specific pain points and priorities, the better you can position your services to provide maximum impact.
Putting It All Together
At the end of the day, the key to getting clarity on your fractional executive offer boils down to this:
1. Spend 1 focused hour answering the 3 core questions.
2. Reach out to potential customers, be curious, and get real feedback.
3. Use that feedback to refine your offer, then repeat the process.
It's a simple framework, but it's powerful. By avoiding overthinking and perfection, and instead rapidly iterating based on customer input, you can quickly get to a compelling, well-defined offer that positions you as the go-to expert in your niche.
So what are you waiting for? Carve out that one hour, answer the questions, and start putting your offer out there. Your business will thank you.
Mylance
This value-added article was written by Mylance. Mylance takes your marketing completely off your hands. We build the marketing machine that your Fractional Business needs, but you don't have time to run. So it operates daily, growing your brand, completely done for you.
Instead of dangling numbers in front of you, our approach focuses on precise and thoughtful input: targeted outreach to the right decision makers, compelling messaging that resonates, and content creation that establishes trust and legitimacy.
To apply for access, submit an application and we'll evaluate your fit for the service. If you’re not ready for lead generation, we also have a free, vetted community for top fractional talent that includes workshops, a rates database, networking, and a lot of free resources to support your fractional business.
Written by:
From Uber to Fractional COO to Mylance founder, I've run my own $25k / mo consulting business, and now put my business development strategy into a service that takes it all off your plate, and powers your business